Privacy Policy
Last updated:
1. Introduction
CityCare Hospital ("we", "us", "our") is committed to protecting the privacy of visitors to our website and patients who use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We may collect the following types of information:
- Contact details you provide through our contact form or appointment requests, such as name, email address, phone number and message content.
- Usage data such as pages visited, browser type and device information, collected automatically to help us improve the website.
- Health-related information you choose to share with us when requesting an appointment or consultation, which is treated as confidential medical information.
3. How We Use Your Information
We use the information we collect to respond to appointment requests and enquiries, schedule and manage consultations, improve our website and services, and comply with legal and regulatory obligations. We do not sell your personal information to third parties.
4. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control or disable cookies through your browser settings.
5. Data Sharing & Disclosure
We do not share your personal information with third parties except where necessary to provide requested services (for example, with a specialist you have asked to consult), where required by law, or with your consent.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
8. Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children through the website without parental involvement.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at info@citycarehospital.com or call +91 98765 43210.